What to do if you have no ID
If you have no ID, you may work with the public health unit and/or community organizations, school or medical provider to verify your identity. This may be provided in the form of a letter.
Expired identity documents are also accepted for this purpose.
After you’ve updated your vaccine certificate with your chosen name
If you need to travel outside of Canada but haven’t updated your passport with your Chosen Name, you will need to travel under your old IDs.
If so, call the Provincial Vaccine Contact Centre (PVCC) and ask them to switch back your vaccine certificate to your former name / name on your Ontario health card. You can then download the vaccine certificate in your former name. When you return to Canada, call the PVCC again to switch your vaccine certificate back to your chosen name.
When talking to vaccine providers, clinics, public health units, or the PVCC, let them know that you have updated your proof of vaccine credential to your chosen name.
Need help or have questions?
Call the Provincial Vaccine Contact Centre at 1-833-943-3900 (TTY for people who are deaf, hearing-impaired or speech-impaired: 1-866-797-0007), Available in over 300 languages, 8 a.m. to 8 p.m.,