The 519’s Settling In program assists newcomers to connect to their new community through one-on-one support, referrals, group mentorship, workshops and social events.

Newcomer Orientation Facilitators will work as part of a team to provide biweekly sessions for newcomer participants. Facilitators will help to explore the LGBTQ community in Canada, programs and services offered by The 519, and other LGBTQ-friendly organizations.


  • Work with a team to create a welcoming space for participants
  • Facilitate interactive Newcomer Orientation workshops using the outline provided, including games and small group activities
  • Encourage questions and participation
  • Complete attendance, training records and other documents as required
  • Communicate regularly with Settlement staff regarding any issues
  • Provide input for future newcomer workshops and training sessions

Skills and Experiences

  • Lived experience as a newcomer, immigrant or refugee to Toronto, an asset
  • Lived experience as an LGBTQ person and within Toronto’s LGBTQ communities
  • Experience as a participant or volunteer in social groups or organizations for LGBTQ newcomers
  • Strong communication skills
  • Ability to work as part of a team
  • Ability to approach and support community members in a welcoming and friendly manner
  • Knowledge of programs and services for LGBTQ newcomers, an asset
  • Experience with public speaking or group facilitation, an asset
  • Ability to speak more than one language, an asset (priority: Tamil, Russian, Hungarian, Mandarin, Japanese, Arabic, Farsi, Amharic, Tigrinya, Spanish, French

Time Commitment

  • Six to Nine month commitment
  • 2 - 4 hours per week; additional support meetings and events, as required
  • Orientation sessions will take place on Tuesday afternoons, from 3:30 – 6 pm
  • Be punctual for all sessions and meetings

Training and Orientation

  • Volunteer Core Skills Training (Required)
  • Settling In Newcomer Orientation Facilitator Training (Required)

Volunteer Selection

Interested volunteers may be asked to participate in a group and/or one on one interview to determine suitability

If you would like to apply or receive more information please send email to:

Osmel Guerra Maynes- Specialist, Volunteer and Community Engagement