Trans access should be considered as part of a larger
anti-oppression framework and policies regarding trans service users
should be consistent with policies regarding other marginalized
groups accessing services.
A policy of inclusion: ensure that the mandate of
a women’s organization specifically includes trans women.
A policy of respect: people should be treated according
to their self-defined gender including access to bathrooms / gender
specific support groups, etc.
Use pronouns that are consistent with the person’s stated
preference; if the preference is not known, ask.
A policy of integration: integrate trans women into
all aspects of your service including clients, volunteers, staff,
and Board. Avoid policies that segregate trans women such as mandatory
separate accommodation in shelters (offering private rooms is supportive
but insisting on them is discriminatory).
Privacy/confidentiality: trans status is to be kept
confidential unless permission is given by the person to disclose.
Allow TS/TG staff or clients to choose if, when, and to whom they
disclose their trans status.
Refrain from asking questions of an intimate physical
nature (such as asking about genital surgery) other than what is
asked of all clients/staff, re: medical history.
Intake conversations: letting service users know
that your organization is trans positive allows them to make an
informed decision to use the service and allows trans people to
disclose.
Including “gender identity” in existing
non-discrimination policies.
Assistance with trans specific goals: changing ID,
keeping medical appointments related to transitioning, attending
trans support groups.
Identify a policy for responding to requests for
service by Female-to-Male transsexuals and develop appropriate referral
plans if services can not be extended.
