[Updated: February 2019]

For emergency mental health support, dial 9-1-1 or go to your nearest emergency room.

Over-the-phone crisis support

For people of all ages, genders, and sexual orientations

  • Gerstein Crisis Centre (24/7): 416-929-5200
  • Toronto Distress Centre (24/7): 416-408-4357 or text 741741 (2am-2pm daily)

For trans people

  • Trans Life Line (11am-5am EST): 1-877-330-6366

For survivors of gender-based or sexual violence

  • Toronto Rape Crisis Centre (24/7): 416-597-8808
  • Assaulted Women’s Helpline (24/7): 1-866-863-0511

For people under 20 years old

  • Kids Help Phone: (24/7) 1-800-668-6868

For people 65+ years old

  • Crisis Outreach Service for Seniors (9:00am-5:00pm daily): 416-217-2077

Free walk-in counselling

For people of all ages, genders, and sexual orientations

Sherbourne Health Centre Walk-In Counselling - Tuesdays at 12:00pm

WoodGreen Community Walk-in Counselling – Tuesdays & Wednesdays at 4:00pm

Family Service Toronto Open Door Walk-in Counselling - Wednesdays 3:00pm

For people living with HIV and all gay, bi, queer, MSM and trans men

AIDS Committee of Toronto (ACT) Drop-in Counselling

For Two-Spirit and Indigenous trans people

Anishnawbe Health Toronto - Traditional healing, peer support and counselling services

For people under 30 years old

Egale Youth Outreach (LGBTQ2S specific) 

Skylark Walk-In Clinic (for all children and youth under the age of 25)

‘What’s Up’ Walk-in Clinic


Mental Health Peer Support

Mood Disorders Association of Ontario – LGBTQ Peer Support Drop-in Group

LGBT Youth Line – peer support by and for people 29 and under

Progress Place Warmline – peer support hotline

7 Cups of Tea – online peer and professional support


Other Crisis and Information Services

Community and Social Services Hotline (24/7):

Emergency Shelter Access (24/7):
416-338-4766 or 1-877-338-3398

Toronto Substance Withdrawal Management System (24/7):
416 864-5040 or 1 866 366-9513

Toronto Police Services Non-Emergency Line (24/7):
416-808-2222

Telehealth Ontario (24/7):
1-866-797-0000

Ontario Legal Line (24/7):

Toronto Workers’ Action Centre Hotline:

Toronto Tenant Hotline:


Harm Reduction Drop-in

The Works

  • 277 Victoria St. (Yonge & Dundas)
  • 416-392-0520
  • Monday to Friday, 10:00am – 5:00pm

Parkdale Community Health Centre

  • 1229 Queen Street West
  • 416-537-2455 ext. 1271
  • pqwchc.org/programs-services
  • Monday-Friday, 10:00am-12:00pm (visit website or call for afternoon hours)

Pieces to Pathways (for 2SLGBTQ people under 30)

  • 21 Strickland Ave. | 647-209-2043
  • www.breakawayaddictions.ca/p2p
  • Thursdays, 5:00-8:00pm
  • Counselling and case management also available by appointment

Sherbourne Health Centre – STASH Program

South Riverdale Community Health Centre – Outreach Clinic

  • 955 Queen St E.
  • 416-461-2493
  • www.srchc.ca
  • Tuesdays and Thursdays: 1:30pm

Regent Park Community Health Centre


This list was compiled by The 519’s Trauma Informed Counselling Services team.