The 519's Counselling Services are trauma-informed, which means that our service providers and front-line staff understand the impacts of trauma, and work with the clients to promote safety. Trauma-informed services are different from trauma specific services, which usually involve longer-term therapy. If you are looking for trauma specific services, we can provide you with appropriate referral information.

Our Trauma Informed Counselling Services include:

One-on-One Counselling

We provide free short-term counselling to individuals and couples over the age of 16. Our services are driven by a team of supervised volunteer counsellors with training and experience in mental health and psychotherapy. Our services prioritize the experiences and support needs of LGBTQ2S people.

ATTENTION: Our counselling services waitlist is currently closed until further notice and we are not able to offer any new intake appointments at this time. If you would like to receive referral information, please call the 519’s Front Desk at 416-392-6874 or email

Drop-in counselling

Drop-in counselling sessions are open to any individual over the age of 16 on a first-come, first-served basis during the program:

Sunday Drop-in (open to LGBTQ2S folks)
Sundays, 11am – 2pm
*NOTE: Counsellors are only available on the following dates: March 24th, March 31st *

All identifying information provided to The 519 is confidential. If you have questions or concerns related to confidentiality, please let us know in your initial voicemail or contact our Privacy Officer:

Group Programs

Our group programs promote wellness and mindfulness. They provide structured activities that focus on providing a safe, caring, and healing environment, and empowering individuals to take positive steps in dealing with stress or trauma.  Some of these groups are run by expert facilitators while others are community-led and based on a peer-learning design.

Please contact the Front Desk for updated schedule information. 

Counselling and Wellness Groups

Crisis Support Information

If you are in crisis, get immediate support by calling:

  • Gerstein Crisis Centre at 416-929-5200
  • Trans Life Line (for trans and gender non-conforming folks) 1-877-330-6366
  • or visit your nearest Emergency Department

Find information on additional crisis support services in Toronto here and on 24/7 distress lines across Ontario here.

Counselling Referrals