The 519's Counselling Services are trauma-informed, which means that our service providers and front-line staff understand the impacts of trauma, and work with the clients to promote safety. Trauma-informed services are different from trauma specific services, which usually involve longer-term therapy. If you are looking for trauma specific services, we can provide you with appropriate referral information.

Our Trauma Informed Counselling Services include:

One-on-One Counselling

We provide free short-term counselling to individuals and couples over the age of 16. Our services are driven by a team of supervised volunteer counsellors with training and experience in mental health and psychotherapy. Our services prioritize the experiences and support needs of LGBTQ2S people.

To access counselling services at The 519, call 416-392-6874 x4000 and leave a message with your contact information. Your call will be returned in 2-4 business days by a member of the counselling team who will do an intake with you over the phone, add you to the waitlist and provide you with referrals at your request. In most cases there is a wait of between 4 and 6 months for your first appointment.

All identifying information provided to The 519 is confidential. If you have questions or concerns related to confidentiality, please let us know in your initial voicemail or contact our Privacy Officer: privacy@The519.org

Group Programs

Our group programs promote wellness and mindfulness. They provide structured activities that focus on providing a safe, caring, and healing environment, and empowering individuals to take positive steps in dealing with stress or trauma.  Some of these groups are run by expert facilitators while others are community-led and based on a peer-learning design.

We are grateful to the participating members of the communities and partners for our group programs.

The groups schedule is dependent on the number of participants, and funding. Please contact the Front Desk for updated schedule information. 

Counselling and Wellness Groups

Crisis Support Information

If you are in crisis, it's important that you get immediate support by calling the Gerstein Crisis Centre at 416-929-5200, Trans Life Line (for trans and gender non-conforming folks) at 1-877-330-6366, or going to your nearest Emergency Department. You can find information on additional crisis support services in Toronto here and on 24/7 distress lines across Ontario here.

Donate to this program