• Learning is participant-directed
  • Facilitators foster opportunities for open dialogue and honest learning
  • Activities are interactive, encourage active participation for best results
  • Celebrate expertise and diversity of participants
  • Content is developed and delivered by queer and trans people, is rooted in anti-oppression framework and applies an intersectional lens
  • Emphasis on community voices with supplemental research and statistics
  • Content is relevant to the clients’ work environments